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Keep a finger on the pulse of all things digital

We breakdown the latest developments in digital news to empower your small business to capitalize on trends, keep up with changes, and make the most of your marketing budget. 

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Messaging Apps: The Next Frontier in Customer Service

Messaging apps, such as WhatsApp, Snapchat, Kik, and Facebook’s Messenger, play a huge role in how people communicate with each other. 800 million people use…

3 Simple Ways To Grow Your Email Database

Email marketing continues to be one of the most powerful marketing tools business owners have available to them. It’s relatively affordable, can be quickly deployed,…

Can Being Yourself on Social Media Really Be A Competitive Advantage?

Richard Branson, Marissa Mayer, and even Tim Cook have all been praised for using their personal social media engagement to boost their brands’ profiles. Being…

Have You Done A Year in Review?

In the first few weeks of January, there’s lots of advice floating around out there advising brands to boldly move forward toward the goals and…

Snapchat is Getting Ready to be Your Next Sales Channel

This year, Snapchat turns five years old. If the platform was a person, it would be the age of a kindergartner – a time of…

  • Blog
  • January 6, 2016

The Road to Recognition: A Case Study in Boosting Store Prominence Using Instagram

Here’s How the Story Started Roberson’s is a family-owned, full service jeweler located in Little Rock, Arkansas. Their clientele is extremely sophisticated and fashion-conscious. Roberson’s…

Don’t Be Afraid To Go Deep: Meaning Matters to Millennials

In the January 2016 issue of Elle magazine, you’ll find an interview with designer Alexander Wang. Wang’s work may already be familiar to you –…

Rose Quartz & Serenity Chosen as Pantone’s Colors of the Year for 2016

One of the best practices we recommend to our jewelry retailer clientele is the creation of an annual marketing calendar. Sketching out, in advance, the…

Looking for Tomorrow’s Trends? Watch Pinterest Today

Imagine you ran a gourmet food shop, the type of place where people go for fancy ingredients, specialized cookware, and all the other nifty things…

The Multi-Channel Customer Service Holiday Checklist

The holiday shopping season is in full swing. It’s important to make sure that you’re doing everything you can to provide your customers with a…

Facebook at Work: Here’s What’s Coming

If LinkedIn and Facebook hooked up and had a baby, the result would be Facebook at Work: the same familiar scrolling timeline, ability to like…

Digital Security Is More Important Now Than Ever

The time to go fishing is when the fish are biting. The time when unscrupulous people will try to hack into your website or social…

Red Shirts Work Best in Facebook Ads: Welcome to the Slippery Slope

Entrepreneur recently had a great article on how business owners can improve the results they’re seeing from their Facebook advertising. One tip immediately jumped out…

Mobile: Making The Holidays Merrier for Retailers

The holiday crunch season is officially here. Make sure you’re paying plenty of attention to your mobile messaging. Target recently reported, via Think With Google,…

  • Blog
  • November 26, 2015

Happy Thanksgiving!

The Technology Therapy Group would like to wish you the very happiest of Thanksgivings! May your day be full of celebration, joy, and laughter. Also,…

How Smartphones Have Changed The Way We Shop

Pay attention to the way customers shop with you this holiday season. You’re going to see that buying behaviors have changed compared to previous years…

What Kind of Unboxing Experience Are You Giving Your Customers?

Over the course of the past twelve months, American YouTube users have watched over 60 million hours of unboxing videos. That’s 1.1 billion views of…

  • Blog
  • November 11, 2015

Go Big Or Go Home: The 1st Step in Becoming a Big Deal is Acting Like You’re A Big Deal

Kendra Scott’s name is suddenly everywhere, isn’t it? The Austin based designer’s been around for a while – it’s been more than a decade since…

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office