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Keep a finger on the pulse of all things digital

We breakdown the latest developments in digital news to empower your small business to capitalize on trends, keep up with changes, and make the most of your marketing budget. 

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Beyond the Browser: Search & Social Media

For a while now, business owners have been told that search and social media go together like peanut butter and jelly. Social media works well…

Responding To Reviews: The Do’s and Don’ts

Reviews are so important. Eight out of ten customers do online research before visiting a store or making a purchase, and reviews make up a…

Connecting Takes Time: The Power of Persistence

After a lead has been qualified, how many times do your sales people reach out to connect with them?  Kissmetrics reports that it takes between…

The Fine Art of the Follow

When we talk about social media as a marketing tool for the business owner, almost all of the focus is on content creation strategies. There’s…

Are You Sure You Know Who Your Customer Is?

Harvard Business Review just ran a very good article on social listening– the process of monitoring ongoing social media conversations about your brand to discover…

Facebook Is Taking on Ad Blockers, But Will They Win?

Ad blocking technology is incredibly popular, particularly among users of mobile devices. According to PageFair’s 2016 Mobile Adblocking Report, 22% of smartphone users block ads….

Everybody Searching for a Hero: Lessons Learned from Lululemon

Lululemon has had a rough couple of years. The athletic leisurewear brand ran into trouble when their black yoga pants were too sheer, prompting a…

Understanding What FREE Really Means

One of the first things you learn in business school is the TNSTAAFL principle. TNSTAFFL stands for “There’s No Such Thing As A Free Lunch”,…

Are You Bothered By Your Bounce Rate? 3 Things You Need To Know

Any fan of Technology Therapy Group knows we’re passionate about metrics. Measuring how customers behave on your website and social media is so important, and…

Originality is Overrated – Really!

After the Republican National Convention, everyone’s talking about originality. High school teachers across the country took to social media to explain the ins and outs…

Can You Hear Me Now?

One of the great debates in digital marketing has to do with sound. Is it better to create a soundtrack for your video ads, or…

When You Can’t Beat Them, Join Them: A Look at Amazon’s Prime Day

If you’re an independent retailer, chances are you’ve got some strong feelings about Amazon. One of the world’s largest retailers, and the undisputed king of…

Google Introduces Local Inventory Ads

Retailers who have been making use of Google’s Knowledge Panel or Google Maps to advertise their business can now give web visitors a chance to…

People Over Publishers: What Facebook’s Latest Algorithm Change Means To You

Just before the holiday weekend, Facebook made an announcement that can have a major impact on the reach business page content enjoys. They’re tweaking the…

Push Vs. Pull: Making Native Advertising Work

Ad blockers are a problem for business owners. Nearly 2 out of every 3 Millennials use ad blocking, meaning they don’t see the ads you’ve…

Are You A Fearful Filmmaker? Facebook Introduced Slideshow Just For You

The news that Facebook’s future will likely be all video, all the time has caused more than a few small business owners to feel anxious….

Back to School Sales Strategies That Work

The kids are loving summer vacation right now, but those fun days fade fast. Before you know it, the lucrative Back to School shopping season…

Your Mission: Answer All Reviews in 30 Minutes – Or Less!

Yelp, Angie’s List, and other review sites play a powerful role in influencing potential customers. 92% of customers read online reviews, and “star factor” is…

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Creative Director/Senior Designer

Tom DiGrazia

With over a decade and a half of professional design experience, Tom brings his knowledge of design principles and focus on user experience to every aspect of his contribution to TTG. Paying special attention to each client’s brand, personalized needs and individual interests, he strives to create compelling concepts utilizing intuitive and highly-refined design solutions. In addition to traditional and digital design work and oversight at TTG, Tom also boasts a wide portfolio of web development projects with the company, allowing him to stretch his CSS and HTML skills across multiple platforms and disciplines. He feels that being a designer in the digital landscape of websites, eCommerce solutions, email marketing platforms and social media, it is important to understand the code that goes into these areas as it assists his ability to tailor designs specifically targeted to achieve the best end result and further builds understanding and communication with backend development teams.

In his off hours, Tom is an avid pop culture enthusiast, staying up to date on the latest shows, films, comics and games. He can also typically be found taking part in a whole host of artistic activities that help him further stretch his creative legs. Regardless of the activity, Tom is always accompanied by his dog, Eli, and his cat, Tib.

Specialties:
Design, Photography, Illustration, Digital Imagery Manipulation, Wesbite Development

Platforms/Tools:
Photoshop, Illustrator, InDesign, Lightroom, HTML/CSS, Wordpress

Analyst/Strategist

Courtney Dumont

As Senior Marketing Strategist & Analyst at Technology Therapy Group, Courtney is energized by the ability to flex both her left and right brain daily. Courtney discovered her passion for Marketing at Bryant University, where she spearheaded research on students’ perceptions of Social Media Marketing for her Honors Capstone Project. After graduating Bryant in 2012, she joined the Technology Therapy team, where she’s honed her skills in social media, search and social advertising, email marketing, SEO, and more.

Since joining the team, Courtney has created digital marketing strategies and managed campaigns for clients across the country, ranging from plastic surgery centers, to jewelry stores, to construction companies. With a cohesive, cross-channel approach and a focus on data-driven decision making, she has increased their leads by up to 217%. But Courtney doesn’t leave her zeal for social media at the office; she also runs a local foodie Instagram account with her husband to document their meals across Rhode Island and beyond. Check them out: @hoppilyfed.

Specialties:
Marketing Strategy, Data Analysis, Google Ads, Facebook Ads, Social Media

Platforms/Tools:
Google Analytics, Google Ads, Facebook Ads, Facebook Creator Studio, Instagram, Klaviyo, Mailchimp, Emma Mail, Google Data Studio, WordPress, YouTube, LinkedIn, Facebook, Microsoft Office